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Blackboard Wants to Know – How Do You Find Help When Using Software?

hands typing on laptopThe Blackboard User Experience team wants to know how you prefer to find and use help materials for software, apps, or websites. Their goal is to redesign and improve the way you find help for all Blackboard products. The survey should take 2-3 minutes to complete. After completing the survey, you may be requested to join a more in-depth focus group or interview. Blackboard appreciates your feedback, which ensures they can provide the best and most convenient access to help in using all of the Blackboard products.

Who: Faculty, Students and System Administrators. The more the better! Feel free to forward this survey to others who might be interested.

What: Complete the survey at: https://bbuxresearch.wufoo.com/forms/survey-getting-help/

When: The survey will remain open until Thursday, November 6th at 5:00 PM Eastern

If you have any questions, please contact Marissa Dimino from Blackboard Community Programs at marissa.dimino@blackboard.com

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